That's one key lesson that members of the Mennonite Disaster Service have learned over 61 years responding to the devastation and heartbreak of earthquakes, floods, tornadoes and hurricanes.
John M. Swartzentruber of Halfway, Mo., is currently directing a crew of volunteers in Joplin, where tornadoes in May killed 159 people and destroyed about 8,000 homes and businesses. "I teach them that they have to listen to the people," he said, often before cleaning up a yard or mucking out a cellar after a flood.
Seeded on Sun Jul 24, 2011 10:31 PM EDT

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"We see ourselves as facilitators," said Kevin King of Lititz, Pa., the group's executive director. Volunteers often show up ready with hammers or chain saws, only to find that the first thing people need is someone to talk to.
Helping others in times of need never fails to warm the heart.
CoH please.
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